The Platform
How ChildTrack Works
A seamless digital care coordination system that connects tertiary hospitals to primary care facilities, ensuring every child receives continuous follow-up care.
Patient Journey
The Interface
The ChildTrack Platform
Role-Based Access Portal
ChildTrack provides secure, role-based access for three key user groups: clinicians at tertiary hospitals, health workers at primary care facilities, and administrators monitoring system performance.
- •Clinicians — Manage downward referrals from tertiary hospitals
- •Health Workers — Receive and confirm follow-up appointments
- •Administrators — Monitor system-wide analytics and performance


Digital Referral Creation
When a child is discharged, clinicians use the referral form to capture essential patient information and assign them to a nearby CHPS compound for follow-up.
- ✓Patient demographics and medical history
- ✓Diagnosis and reason for admission
- ✓Receiving CHPS compound assignment
- ✓Expected follow-up date and caregiver contact
Real-Time Programme Analytics
Administrators and programme managers access a comprehensive dashboard displaying real-time metrics on referral completion rates, follow-up outcomes, and system performance.
- ✓Total referrals and completion rates across the network
- ✓Default tracking and escalation management
- ✓Communication logs and reminder history
- ✓Average follow-up times and performance targets

The Steps
The ChildTrack Workflow
Child Assessed & Discharged
Clinician confirms stability and completes the digital discharge checklist.
Digital Referral Sent
Nearest CHPS compound is assigned and notified automatically.
Follow-Up Conducted
CHPS worker visits the child and logs vitals and recovery status.
Outcomes Recorded
Recovery status, medications, and red-flag symptoms documented.
Hospital Notified
Original hospital receives confirmation or an escalation alert.
Resolution & Closure
Care loop closes when recovery is confirmed. Escalations resolved at tertiary level.